Privacy Policy

Who We Are

BuildNStay, accessible from info@buildnstay.com, values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

BuildNStay provides high-quality crew housing solutions across the EU and UK. For any privacy-related questions, you can contact us at info@buildnstay.com.

What Data We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number
• Booking Details: Project site location, dates of stay, accommodation preferences, crew size, special requests
• Payment Information: Billing address, transaction details (handled securely via third-party payment processors)
• Technical Data: IP address, browser type, device information, and cookies
• Communication Records: Emails or messages exchanged with our support or booking teams

How We Use Your Information

We use your personal data for the following purposes:

• To process and manage housing search requests and bookings
• To respond to inquiries or customer service requests
• To improve our website and services
• To send booking confirmations and important updates
• To comply with legal obligations

Legal Basis for Processing

We process your personal data under the following legal bases:

• Contractual necessity – to manage your booking or provide requested services
• Legitimate interests – to improve our services and customer experience
• Consent – for optional marketing communications (only if you have opted in)
• Legal obligation – to comply with applicable laws

Data Sharing

We only share your personal information with:

• Trusted third-party service providers (e.g., payment processors, IT providers)
• Local property managers for facilitating your stay
• Legal authorities if required by law

We never sell your personal data.

Data Retention

We retain your data only for as long as necessary for the purposes listed above or as required by law. Booking records are generally kept for up to 7 years for accounting and legal purposes.

Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you
• Correct any inaccurate or incomplete data
• Request deletion of your data ("right to be forgotten")
• Object to or restrict processing
• Request data portability
• Withdraw consent at any time (where applicable)

To exercise these rights, please contact us at info@buildnstay.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver relevant content. You can manage cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised date. We encourage you to review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Email: info@buildnstay.com
Phone: +45 52513675